Terms of Service
Effective Date: 9/10/2025
By accessing or using any services offered by Coaching by Tori ("Company," "we," "our," or "us"), you agree to the following Terms of Service ("Terms"). If you don't agree with these Terms, please don't use our services.
Service Overview
We offer personal weight loss coaching services. All services are for educational, coaching, and personal development purposes.
No Refunds – All Sales Final
All sales are final, and we do not offer refunds, exchanges.
Scheduling, Rescheduling, and Cancellations
Booking: After purchasing a service, clients must schedule their sessions via our booking platform (Calendly).
Rescheduling: Clients may reschedule a session up to 24 hours in advance using the link provided in their confirmation email.
Late Cancellations & No-Shows: If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Sessions canceled with less than 24 hours' notice or missed entirely (no-shows) will be considered used and will not be rescheduled or refunded.
Session Expiry: Unless otherwise noted, all sessions must be used within 90 days of purchase.
In-Person vs. Virtual Sessions
We offer both virtual and in-person sessions (when local). In-person availability is limited and may be subject to location and schedule. All appointments will take place at the agreed location or virtually as indicated when booking.
Client Responsibility & Assumption of Risk
By engaging with our services, you agree to:
Take full responsibility for your choices, health, and well-being.
Consult with a licensed healthcare provider before making any dietary, exercise, or health-related changes.
Understand that our services are not a substitute for medical care or professional counseling.
Release Coaching by Tori from liability for any adverse outcomes related to the use of our services.
Coaching Disclaimer
We are not licensed medical or mental health professionals. Services such as weight loss coaching are provided as general wellness and personal development support. Our guidance is based on coaching experience and not medical diagnosis or treatment. Coaching by Tori is not a licensed dietitian or nutritionist.
Any sample meal plans, food templates, or nutrition guidance provided are for general wellness, weight management, and educational purposes only.
These materials are not individualized nutrient prescriptions, do not constitute medical nutrition therapy, and are not designed to treat, manage, or prevent any medical condition.
Clients with health conditions such as diabetes, kidney disease, heart disease, or other diagnosed medical issues must seek personalized nutrition advice from a licensed dietitian/nutritionist or healthcare provider.
By using our services, you acknowledge that any meal or food guidance offered is suggestive and optional, and that you are solely responsible for your food choices and health outcomes.
Use of Client Photos
If you choose to share photos as part of your coaching experience, they will be used only for your personal service delivery and never shared publicly without your express written consent.
Intellectual Property
All content provided through our services — including plans, guides, templates, visual materials, and any digital documents — remains the sole property of Coaching by Tori. You may not reproduce, distribute, or share this content without written permission.
Prohibited Conduct
You agree not to:
Share login links or session materials with others
Provide false information
Record or reproduce sessions without consent
Engage in inappropriate, harmful, or abusive behavior during sessions
Limitation of Liability
To the fullest extent allowed by law, Coaching by Tori shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our services.
Modifications
We reserve the right to update these Terms at any time. Changes will be posted on our website. Your continued use of services indicates your acceptance of any revised Terms.